Retail Banking

Call Center
Call Center
Call Center

    

Call Center
Call Center
Call Center
Transactions With Credit Cards
  • E-RECEIPT DEMANDS
  • VIEWING IN TERM ACTIVITIES
  • E-RECEIPT ORDER
  • CUTOFF DATE CHANGES
  • CARD RENEWAL
  • POST ADDRESS CHANGES
  • DEBT INFORMATION
  • AUTOMATIC PAYMENT ORDER
  • CLOSE CARD BY REASON OF LOSS/STOLEN
  • DEBT PAYMENT
  • EXPENSE OBJECTION
  • RECEIPT DEMAND VIA FAX
  • ADDITIONAL CARD TRANSACTIONS
  • PASSWORD DETERMINATION FOR YOUR CARD
Transactions With Atm Cards
  • PASSWORD DETERMINATION FOR ATM CARD
  • CARD RENEWAL
  • CLOSE CARD BY REASON OF LOSS/STOLEN
  • EXAMINATION OF TRANSACTION RECORDS
  • CARD CLOSING
Exchange Transactions
  • RAPID EXCHANGE TRANSACTIONS
  • BUYING EXCHANGE
  • EXCHANGE SALE
  • EXCHANGE INFORMATION
Transactions With Current Accounts
  • ACCOUNT OPENING
  • VIEWING ACCOUNT DETAIL
  • ACCOUNT RECEIPT ARRANGEMENT
Transactions With Participation Accounts
  • OPENING PARTICIPATION ACCOUNT
  • VIEWING PARTICIPATION ACCOUNT DETAIL
  • ACCOUNT RECEIPT ARRANGEMENT
Payments
  • İGDAŞ BILL PAYMENTS
  • İSKİ BILL PAYMENTS
  • BEDAŞ BILL PAYMENTS
  • SSK BILL PAYMENTS
Orders
  • FUTURE EFT ORDER
  • FUTURE MONEY TRANSFER & FUTURE BANK TRANSFER ORDER
  • PAYMENT ORDERS
  • DATE CHANGE IN ORDERS
  • AMOUNT CHANGE IN ORDERS
Money Transfer
  • EFT
  • MONEY TRANSFER
  • BANK TRANSFER
Information Update
  • ADDRESS UPDATE
  • E-MAIL UPDATES
  • AUTOMATIC FAX UPDATES
Other Transactions
  • OBJECTION AND COMPALINT DECLARATION
  • DRAFT INFORMATION
  • DEED INFORMATION
  • TELEPHONE BANKING PASSWORD CHANGE
Security Transactions
  • IP/ISS, ABROAD, TIME AND ACCOUNT RESTRICTION
  • PASSWORD AUTHORIZATION / LIMIT RESTRICTION
  • TAKEPassword TRANSACTIONS
  • TAKEPassword IN CELL TRANSACTIONS