Retail Banking

Interactive Voice Response
Interactive Voice Response
Interactive Voice Response
Interactive Voice Response

You can learn your account balance, credit card information, profit shares and daily exchange rates from anywhere in 365 days, 24 hours easily by contacting with our Customer representatives or using telephone buttons with 444 5 666 Interactive Voice Respond...

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Interactive Voice Response
Interactive Voice Response
Interactive Voice Response
Features
  • Transactions that you can perform:

  • How can I use the Interactive Voice Response system?

  • How can I reach the Interactive Voice Response system?

Features:

  • With our Interactive Voice Response system, our customers can take care of their banking transactions on their own quickly and easily.

  • There are no fees for transactions conducted through our Interactive Voice Response system.

Transactions that you can perform

For customers who do not have a telephone banking password

Credit card Transactions

Credit card statement information

Participation Account Transactions
Weekly profit shares

Exchange Transactions
Exchange rate information

Bank Card Transactions
Set bank card password.

Services available for customers who have telephone banking password:

Credit Card Transactions

Credit card statement and debt total

Account Transactions
Currency account Balance

Participation Account balance

Participation Account transactions
Weekly Profit Shares

Exchange Transactions
Foreign currency rate information

Bank Card Transactions
Set bank card password

 

How can I use the Interactive Voice Response system?

You can take advantage of our Interactive Voice Response system with just your customer number and telephone banking password.
(*) You do not need to use your password for profit Share, exchange rate and credit card statement.
(**) Dialing your card number will be sufficient for credit card statement.

How can I reach the Interactive Voice Response system?

You can reach our automated banking system by dialing 444 5 666. If you call this number from cities in which there are alBaraka branches, your call will be charged as a local call. In other cities, a long distance fee will be charged.