Retail Banking

With Albaraka Türk personal Internet banking, your life just got easier. You can make banking transactions online without leaving your house, 24 hours a day, seven days a week.

Internet banking lets you make banking transactions through any computer with Internet access. You can securely carry out all of your transactions on the Internet.

• Albakara Türk Internet banking is available 365 days a year, 24 hours a day.

• You can readching Albakara Turk Internet banking through any computer with Internet access.

• All transactions at online transactions are free of charge.

• You can access our banking services from all over the world. However, for some transactions you must remember the time difference between Turkey and your current country.

• A common code of Retail Internet Branch is not given behalf of joint account owners. However, the clients can display sharing accounts under themselves client numbers. They can make transactions from this account in individual partnership. Only joint account is displayed in common associate ship.

• When you want to access into our Internet banking site, your password will not be shown on the screen, and will be displayed as asterisks. You will be signed out from your session after 10 minutes of inactivity.

• If your password or PIN code are entered incorrectly more than three times in a row, your account will be suspended for your security. If this occurs, contact Albaraka Türk to request a new password or PIN code.

• You can restrict time or day to use Albaraka Türk Internet Branch.

• You can determine limits and make transaction within these limits at Albaraka Türk Internet Branch.

• You will be asked to change your password every three months to keep your account safe. You can always change your password or PIN code whenever you want.

• Albaraka Türk Internet Branch can be displayed through the newest Internet Explorer 5.o and upper or Netscape 7 and upper browser programmer.

• You can get information or assistance by calling our customer service center at 444 5 666.

Anyone with an Albaraka Türk account can use our Internet banking services. You can get your password and PIN code for Internet banking by visiting your nearest Albaraka Türk branch, filling in the application form, and signing a costumer transactions contract.

Essential documents for applying for retail Internet banking services:

1. Photocopy of identity card

2. Contract of Costumer Transactions and Application Form

You will need your Client Number, password, and PIN code to log in to retail Internet banking. You will receive this information when you apply for retail Internet banking services.

Client Number
The client number is a private number assigned to every customer by the bank and consists of 6-8 characters.

PIN Code
Your PIN code should consist of no less than 8 characters and no more than 12.
PIN codes are case sensitive, so pay attention to capital letters and lower-case letters when choosing your code.

Password
Your password should consist of no less than 6 characters and no more than 12.
Passwords are case sensitive, so pay attention to capital letters and lower-case letters when choosing your code.

I have forgotten my client number:
Your client number is printed on your account book, bank receipts, and monthly statements as “Customer Number” or “Customer No.”

You can also contact an account representative to learn your client number by calling 444 5 666 and dialing “0” in the first menu.

I have forgotten my PIN code:
The user code that consists of minimum 8 maximum 12 characters and is given the user by our private brunch is an input data.

Alert! Make sure you pay attention to capital letters, lower-case letters and Turkish characters when entering your PIN code.

For example, if your PIN code includes Turkish characters, the Web site will not recognize it if you enter it without these characters.

Note: Code containing only numbers will not be assigned to such problem. ! When entereing your code in public, do so discretely and be aware of your surroundings. Please read our section on security under our SECURITY menu.

To learn your PIN code, please visit your nearest Albaraka Turk branch.

I have forgotten my password:
Your password can be obtained from any Albarak Türk branch. It consists of between 6 and 20 characters.

Alert! Make sure you pay attention to capital letters, lower-case letters and Turkish characters when entering your password.

For example, if your password includes Turkish characters, the Web site will not recognize it if you enter it without these characters.

Note: Passowrd containing only numbers will not be assigned to such problem. ! When entereing your password in public, do so discretely and be aware of your surroundings. Please read our section on security under our SECURITY menu.

To learn your password, please visit your nearest Albaraka Turk branch.